Get a Quote

 

For a CUSTOM KIT please use the form below to specify your requirements. We will get back to you in a timely manner with a detailed quote. Use this form for color combinations, free standing covers, to add columns, lighting, gutters etc. and anything else you desire in your Patio Cover.

PLEASE READ:

PLEASE REVIEW OUR TERMS AND CONDITIONS HERE

 

(1) WINDSPEED/ LIVELOAD

By submitting a quote you acknowledge that it is your responsibility to know the windspeed and live load specifications required by your city's Building Department. Kits are designed/ manufactured at standard 110 mph wind/ 10 lb. Snow load (Exposure B), unless otherwise requested. Patio Kits Direct will help you to customize your KIT for other requirements, but it is your responsibility to inform your representative of these requirements.

 

(2) DAMAGE

By submitting a quote you acknowledge that should you order from Patio Kits Direct, you are solely responsible for assessing all packages upon delivery for any damage. This includes marking damage on the freight form, and notifying Patio Kits Direct WITHIN 2 DAYS of receipt of KIT.  Patio Kits Direct does not offer refunds for custom Kits, we do however replace any and all damaged pieces free of charge if the damage procedure is followed correctly.

By submitting quote you acknowledge and agree to the live load and damage terms as outlined below. an

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Terms & Conditions

 

(1) WINDSPEED/ LIVELOAD

By submitting a Payment you acknowledge that it is your responsibility to know the windspeed and live load specifications required by your city's Building Department. Patio Kits Direct, a division of Southern California Patios, will customize your KIT accordingly, but it is your responsibility to inform your representative of these requirements.

 

(2) RETURNS

Patio Kits Direct, a division of Southern California Patios, does not offer refunds or returns for ordered material. The reason being; all material is custom manufactured and made-to-order for each customer. If extenuating circumstances prevail, and are approved by management, any returns are subject to a 25% restocking fee of total amount charged. This requires return to the manufacturer at the expense of the purchaser.

 

(3) DAMAGE

By submitting a Payment you acknowledge that should you order from Patio Kits Direct, a division of Southern California Patios, you are solely responsible for assessing all packages upon delivery, or pick up, for any damage. This includes marking damage on the freight form, and notifying Patio Kits Direct WITHIN 3 DAYS of receipt of KIT. If you are picking up your patio cover, material that is damaged should not leave the yard, and the manufacturer and Patio Kits Direct should be contacted immediately. Damage claimed after the material leaves the manufacturer, for pick ups, will not be eligible for compensation or re-manufacturing, unless extenuating circumstances prevail. Pick-ups must inspect material prior to leaving the manufacturer yard.

 

(4) ACTS OF GOD 

(Damage by the Elements)

Our Patio covers are standard manufactured to withstand 110 mph wind gusts and 10 PSF snow load, unless otherwise requested during the quoting process. Damage by the elements or "acts of God" are not liable to Patio Kits Direct or Southern California Patios. Patio Kits Direct, a division of Southern California Patios, is the material supplier, and not responsible for elemental damage. It is the material purchaser's responsibility to build the kit according to engineering guidelines.  If damage is incurred by the elements, please contact your home insurance policy provider. We will, of course, happily provide any guidance or replacement materials needed at a practical cost.

 

(5) INJURY OR STRUCTURAL DAMAGE

It is the responsibility of the homeowner and/or the contractor/ builder hired to construct the patio, to ensure that the cover is built according to  engineering requirements. Building instructions are a general guideline for standard structure erection. All details for the build can be found in the engineering packet upon request if kit abides by engineering restrictions. Custom orders outside the scope of engineering do not receive a custom building instructions. Neither Patio Kits Direct, nor Southern California Patios, are liable for injury sustained during the build or after the build. Any damage to the homeowner's property or proximate property is not of liability to Patio Kits Direct or Southern California Patios.

 

Please utilize our professional "live phone support" to ask any questions during your build to help ensure the structure is erected properly and according to requirements. We are happy to help!

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